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Unverified Commit abeb98b4 authored by Rhys Arkins's avatar Rhys Arkins
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chore: update contributing guide

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...@@ -21,6 +21,15 @@ If you want help with your Renovate configuration, go to the [discussions tab in ...@@ -21,6 +21,15 @@ If you want help with your Renovate configuration, go to the [discussions tab in
For **feature requests**: first search for related requests in the issues and discussions, if you don't find anything: create a _discussion_. For **feature requests**: first search for related requests in the issues and discussions, if you don't find anything: create a _discussion_.
## Rate Limiting of Support Requests through Temporary Blocking
To ensure that the Renovate maintainers don't burn out from dealing with unfriendly behavior, those who display a bad attitude when asking for or receiving support in the repo will be rate limited from further requests through the use of temporary blocking.
The duration of the temporary block depends on how rude or inconsiderate the behavior is perceived to be, and can be from 1-30 days.
If you have been blocked temporarily and believe that it is due to a misunderstanding, or you regret your comments and wish to make amends, please reach out to the lead maintainer Rhys Arkins by email with any request for early unblocking.
If/once you are unblocked, you should edit or delete whatever comment lead to the blocking, even if you did not intend it to be rude or inconsiderate.
Long emails or apologies are undesirable - the maintainers are busy and want to be able to help as many users as possible with the time they have available.
## Code ## Code
If you would like to fix a bug or work on a feature, please fork the repository and create a Pull Request. If you would like to fix a bug or work on a feature, please fork the repository and create a Pull Request.
...@@ -121,4 +130,4 @@ Important: this Slack group is restricted to development questions only in order ...@@ -121,4 +130,4 @@ Important: this Slack group is restricted to development questions only in order
Pull Request authors must sign the [Renovate CLA](https://cla-assistant.io/renovateapp/renovate). Pull Request authors must sign the [Renovate CLA](https://cla-assistant.io/renovateapp/renovate).
If you cannot or do not want to sign this CLA (e.g. your employment contract for your employer may not allow this), you should not submit a PR. If you cannot or do not want to sign this CLA (e.g. your employment contract for your employer may not allow this), you should not submit a PR.
Open an issue and someone else can do the work. Open a discussion and someone else can do the work.
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